Please note our office will be closed for Christmas and New Year from 19th December to 2nd January.
For last day ordering for Christmas post, please CLICK HERE

FAQ

Pre Purchase

Are you associated with other sites on the internet that look similar?

Yes  - vinylcutgraphic.com,  thegraphicsboat.co.ukhorseboxgraphics.co.uk and caravangraphics.com are all trading names and divisions of Vinyl Cut Graphics
 
Are the colours shown on the guide the same as what I will get?
 
Due to compter screen limitations, there will be a variation in colour - if you are trying to achieve a colour match, please request a sample.
 
Can I have a product made to a size not listed on the site?
 
Yes (subject to technical limitations) contact us with the product name and size.
 
Can I install vinyl on a freshly painted vehicle?
 
We recommend waiting a minimum of 30 days for the paint to cure fully prior to installing vinyl graphics.
 
Can I order by phone - I don't like using the internet
 
Yes of course - simply call us on 01644 460 645, noting the product names and sizes required beforehand.
 
Do 2 colour graphics (shadowed) come in two layers? I've heard they can be hard to fit.
 
Unlike most companies, we pre-layer our graphics so you do not have to struggle to align two or more layers.
 
Do you have a colour guide?
 

Our colours are what we would call 'standard' colour shades, which have been chosen by our customers, driven by feedback received over years.

Due to the limitations of internet and computer screen technology, the colour you see on the screen may not be a true representation of what you receive.

How do you send out your orders?

Most orders are sent out Royal Mail recorded delivery, sometimes we use couriers depending upon the size, shape and weight of the order.
 
How long does it take to get my order?
 
We despatch orders on average, within 3-5 working days, but this may extend during busy periods.  If your order is urgent, let us know and we will try to help.
 
How long will the Vinyl Graphics last?
 
Cut vinyl graphics are supplied in 7 Year grade vinyl, in many circumstance they can last longer.  The dependant factors are UV exposure, and the quality of the installation. Printed graphics will have a reduced life when exposed to high UV rays.
 
Where are you located - can I pick my order up?
 
We do not offer a collection facility, as we are a purely mail order only business.
 

Fitting and Installation Guidance

Can I wash my vehicle/boat after installing my vinyl graphics?

We advise waiting a few days before washing or waxing, preferably by hand.
 
Can you provide me with fitting instructions?
 
We provide instructions with our orders, we also recommend searching you-tube so you can see how it is done.  
 
If you have not received your fitting instructions, please submit a ticket, including the name of the person who placed the order, and we will send them by return.
 
After Purchase
 
My graphics have arrived in a roll and some of the application tape has lifted
 
Simply unroll the graphics and leave to settle in a warm room.  Gently rub the tape back down gently from the centre outwards, with card/squeegee.
 
Will the lettering harm the painted surface of my vehicle/boat
 
The vinyl will not harm the suface of your vehicle - the surface however must be sound - if the vehicle has had a poor quality repaint or has areas of filler, there is a small chance that if or when the vinyl is removed the paint can be removed too, due to the strengh of the adhesive, this will not happen on a sound painted surface.