Delivery Information

Due to courier disruption with the latest customs regulations, we have decided to suspend all deliveries to Europe. We found these deliveries were subject to unacceptable delays, complications and disruption. Therefore, we have taken the decision to pause these deliveries until we can provide the same high-quality service to European deliveries that we do to the UK and other countries outside the EU.
 

We apologise for the inconvenience this may cause, it is not a matter we have taken lightly as we appreciate all of our EU customers.

 

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Orders are posted within 7 working days after placing your order dependent on various factors such as the current order queue and complexity of the order. 

Please note: The times quoted are the time we take to post the order ie take them to the Royal Mail or the courier service, you have to allow extra time for the postal service to deliver the item to you, on top of the times we quote.  You will receive a shipping confirmation on the day we post the item. 

Deliveries are not made on Sundays or on public holidays and a specific time slot cannot be specified with any of our delivery options.  

If your order is urgent, please contact us first to see if we can accommodate your request

 

CURRENT DELIVERY CHARGES AND ESTIMATED DELIVERY TIMES 

Please note that these are subject to change and therefore the price is calculated in the checkout.

If your country/location is not listed, please, ask us for a postage quote as we are happy to ship worldwide (Excluding the EU). 

 

DELAYS

We cannot accept a claim for loss unless 10 working days or more have passed since the item was due to be delivered as detailed on the Royal Mail website.

 

OUR POSTAL ADDRESS

To enable us to operate efficiently as a mail-order business, our address should only be used for mailing correspondence or pre-arranged returns. We are a solely internet based business and as such do not facilitate the transaction or sale of goods from our premises.

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